Coleman Services
+7 (495) 640-17-55 +7 (495) 640-16-55
Your corporate or personal HR-adviser

Administrative services outsourcing

- ensuring professional uninterrupted workflow in a company’s administrative units based on a comprehensive assessment of administration needs.

Types of administrative management services:

  • mail room;
  • courier service;
  • office management;
  • call center;
  • maid services;
  • supplier relations management;
  • administrative support of departments/divisions activities (procurement, finance, sales, etc.).

 Project startup stages:

evaluation of the current performance in the client’s administrative sector;      development and agreement of service quality standards (SLA);      description of the functionality – development of instructions and procedures;      composing a team (recruiting a new team, if necessary);      quality standards training and further coaching;      employee attendance scheduling, prompt substitution;      quality control performance.

 

Advantages of working with Coleman Services:

  • in-depth expertise owing to long-term collaboration with  global leaders;
  • development of operating standards for administrative staff in each project;
  • internal training center.

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