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Regional Service manager (road-building machinery)

Отрасль:
Автопром
Уровень зарплаты:
-
Опыт работы:
от 7 лет
Город:
Москва
График работы:
полный рабочий день
16 апреля

Требования

High education, technical (automotive)
Experience no less 5 years on position regional services manager, technical&sales manager, service engineer in automotive company
Technical (service) background related with machinery
Detailed technical knowledge of the modern vehicles, diesel and petrol engines, hydraulic and mechanical systems, electric and electronic circuits
Advanced computer user on the hardware and software level
Languages: English — fluent
High level of communication skills (verbal and writhing)
Ready to business trip (more 50% in month)
Proactivity, innovative, relationship&communication skills, problem solving mind, costumer focus

Обязанности

Area of responsibility: Russia and CIS
Aftermarket network management and development (in combination with Seals team)
Aftermarket support (service and parts) in Russia for the Company products (crawler excavators, wheel excavators, wheel loaders, articulated dump trucks)
regular technical trainings for the engineering staff of the Company dealers in Russia,
remote technical support, field support of technicians and service engineers of Company dealers in Russia, helps dealers and their partners in identifying and troubleshooting products required by customers.
helps to improve the quality of product support by dealers, including processing requests for spare parts, and consulting on other areas of dealers (application of goods, software systems of the manufacturer)
sends regular reports on dealers' service activities and information on
based on the strategic objectives of the enterprise, institution, organization, plans commercial activities.
It organizes contacts with business partners, a system for collecting the necessary information to expand external relations and exchange experience.
Provides an increase in profitability, competitiveness and quality of goods and services, improving labor efficiency.
Makes a business trip to the Russia, as well as to European or CIS countries if needed
Warranty process management
monthly bases warranty judgement according to the Company policy,
Product management & Product quality management
participates in the development of new products
field modification management,
quality analysis,
reports and feedback to management team

Условия

Salary + annual bonus, social package

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